Refunds, Returns and Delivery Policy


Refunds

Products and services supplied by XYZ Accounting are created to meet the specific requirements of each purchaser and/or client.

XYZ Accounting provides products and services that cannot be re-sold to another purchaser or client.  As a result of this, XYZ Accounting does not provide refunds for products or services supplied in good faith according to the request of the purchaser or client.


Returns

If the product or service is returned/referred back to XYZ Accounting due to an error on our or our supplier's behalf, we will amend the error and provide the product or service to the specifications originally communicated by the purchaser/client as soon as is practicable.

If the product or service is returned/referred back to XYZ Accounting due to an error on the part of the purchaser or client, and XYZ Accounting has complied with the original instructions and directions of the purchaser/client, XYZ Accounting reserves the right to levy an additional charge that fairly reflects the time and expertise required to amend the error.

XYZ Accounting is not responsible for any error or loss due to a purchaser/client's mistake or misunderstanding of the Law.
If you have any concerns relating to XYZ Accounting’s Refund and Return Policy, please contact us and our staff will be happy to discuss your concerns and attempt to resolve them.


Delivery 

Delivery is FREE for all documents that are required to be mailed out. Delivery time frames are estimated to be 1 to 3 business days for Metro area and 3 to 7 business days in the Non-Metro area.